Overview

The User Feedback feature allows you to connect your ticketing systems, app store links or upload feedback files directly into Revo. All incoming feedback will be displayed in this section for centralized management.

Feedback Details For each feedback item, you’ll see key details such as:

• Sentiment Analysis (Positive, Neutral, Negative)

• Source (e.g., Manual, Apple Store, Intercom, CSV file, Salesforce)

• Date

• Reporter

You can:

• Assign Labels: Organize and categorize feedback with custom labels.

• Leave Comments: Collaborate with your team by adding comments to feedback items.

• Chat with Revo: Request actions, ask questions, or gain insights related to a specific feedback item directly within the interface.

Feedback Filters You can filter feedback by:

• Sentiments: Positive, Neutral, Negative

• Contact

• Source: Manual, Apple Store, Intercom, CSV file, Salesforce

• Labels

• Created Date

Organizing Feedback Assign labels to your user feedback to easily organize and categorize items. Use the filtering options to quickly locate specific feedback based on sentiment, source, or other parameters.

Assign labels to your user feedback to organise and categorise, filter